CONSULAR SERVICES
Documents for Transportation of Remains of Deceased Persons to Uganda
Documentation by provision of cover note. This is done free of charge. Processing time is 1 to 3 working days.
The following original documents are required for certification:
BURIALS.
• A Signed letter of request for certification from a responsible person e.g. A relative, an employer etc.
• The Passport of the deceased.
• A Death certificate.
• A Certificate of Embalmment.
• A Burial permit from the local authority where the deceased person resided.
• A certificate of no contagious diseases.
• Post-mortem report or Comprehensive Medical Report from the attending doctor/health facility.
The transporting airline will advise the applicant on an appropriate casket.
Note: All documents above are to be sent to Consulate by express mail for authentication with a prepaid return envelope.
Passports
PROCEDURE FOR PASSPORT APPLICATION
E-PASSPORT APPLICATION
MIA introduced the E-Passport Online Application portal for Ugandans: www.passports.go.ug
The Directorate of Citizenship and Immigration Control (DCIC) has fully operationalized the e-Passport with the online application system for e-passports
To use the new portal, applicants from anywhere in the world visit:
http://www.passports.go.ug
There is no provision for express service for individuals submitting their applications from outside of Uganda.
PASSPORT RENEWAL (THE CONSULATE ONLY PROVIDES A COVER NOTE. FRESH APPLICANTS MUST APPLY IN UGANDA).
1. Visit http://www.passports.go.ug or www.immigration.go.ug
2. Make payment via the online application form links which you'll see at the last stage of the application with payments made via the URA payment portal using your Debit/Credit card ensuring your printout your receipts:
The fee for an ordinary passport is UGX 250, 000/= (plus courier fees for a courier service of your choice at your cost).
Lost passports additionally incur a UGX 100,000/= fine.
3. Make an appointment to submit your application by visiting https://www.passports.go.ug/ and selecting 'schedule appointment'.
4. Attend your appointment ensuring you have all requirements as per the below checklist.
a) Form titled 'passport application appointment form' (2 pages).
b) A letter from your recommender (a Ugandan national) confirming you are known to them
c) A copy of your recommender's Ugandan National ID
d) Print out proof of payments for the fee for the ordinary passport and the courier fees (as well as the lost passport fee if this applies
e) Your current passport
f) A copy of your Ugandan National ID if you have one.
Additional requirements for a lost passport:
Sworn Affidavit
Police letter
100,000 Shs payment for fine
Copy of lost Ugandan passport or Ugandan National ID.
Additional requirements for the renewal of a minor (under 18) passport:
Original Birth Certificate
Parents Ugandan Passports
A copy of the parent's Ugandan passports (bio data page and page 45)
Letter of consent from the parents
All applicants are required to visit Missions with their documents already printed out and in order.
It is your responsibility to have a valid passport for travel.
If you make travel arrangements without a valid passport you do so at your own risk.
Passport Renewal FAQs
When can I submit my passport application?
Monday to Friday between 09.30 am - 1.00 pm, ensuring you have booked an appointment on the day on the online appointment system, http://www.passports.go.ug
When can I collect my passport? once you have been informed it is ready for collection?
Tuesday, Wednesday, and Thursday between 10.00 am - 1.00 pm
Am i really required to appear in person to submit my passport application?
Yes. See 2.2.6 here
Do I need to bring my own passport photos to the appointment?
No. Your photo is taken during your appointment.
Am I required to have a National ID to apply for the e-passport?
Yes.
Who can be a recommender?
A person with a Ugandan National ID who can attest to your identity.
How will I know when my passport is ready for collection?
We either call you or send an e-mail (please make sure you check your junk mail!) There is no need to call our offices.
I am having trouble making payment online, can you advise?
Applicants are advised to either try another browser, attempt payment the following day or restart the application. Furthermore, if you are having trouble making payment online, someone can make payment on your behalf at most banks in Uganda using the PRN numbers generated by your passport application (Bank of Africa, Bank of Baroda, Bank of Uganda, Barclays Bank, Commercial Bank of Africa Uganda Limited, Cairo International Bank, Centenary Bank, Citibank, DFCU Bank, Diamond Trust Bank, Eco Bank, Equity Bank Uganda Limited, Exim Bank Uganda Limited, Finance Trust Bank Limited, Gtbank, Housing Finance Bank, KCB Bank Uganda, NC Bank Uganda Limited, Orient Bank, Post Bank Uganda Limited, Pride Microfinance Uganda Ltd, STANBIC, Standard Chartered, Tropical Bank Ltd and United Bank for Africa) - they will then provide you with proof of payment. Payment cannot be made at Uganda High Commission nor at Uganda Consulate Mombasa. You must ensure you pay both the passport fee AND courier fee (and the lost passport fee where necessary).
Alternatively, payment online can be made through:
Vising: https://www.ura.go.ug/
Selecting: 'eservices'.
Can you print my forms?
No,
I'd like to bring my appointment date forward; can I do this?
No; the online appointment booking system would have offered you the next available appointment dates. This is something our office cannot change.
My passport is not ready yet and it's been two weeks.
E-Passport renewals are currently processed from Uganda and therefore take longer than the prior turnaround time of two weeks. Applicants are advised to submit passport renewals well in advance of when they need their passport. Applicants are e-mailed when their passport is ready for collection.
Do I still need to make an appointment with you www.passports.go.ug to submit my passport renewal documents?
Yes, appointments must be booked on https://www.passports.go.ug/ under, 'schedule appointment' and applicants will be required to visit the Mission between 9.30 am-1.00 pm on the day. No appointment, no submission.
What happens if I can't make my appointment date / How do I reschedule my appointment?
Appointments can only be rescheduled once the date/time of the present appointment lapses.
The system is not allowing me to make an appointment.
Usually, if the system is not allowing people to make an appointment it's because payment of the passport or courier fee has not been made.
